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<a href="http://avivaoskow.com/outandabout/2019/7/24/mapping-design-in-civic-spaces">Mapping Design in Civic Spaces</a> https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618805346544-O4P4QY4P6DL61TZX3PEF/mapping-civic_2.jpeg Out + About - <a href="http://avivaoskow.com/outandabout/2019/7/24/mapping-design-in-civic-spaces">Mapping Design in Civic Spaces</a> https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618805346455-KJZ7ZUEHDH6AROUEJJ90/mapping-civic_3.jpeg Out + About - <a href="http://avivaoskow.com/outandabout/2019/7/24/mapping-design-in-civic-spaces">Mapping Design in Civic Spaces</a> https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618805347506-J74IR0DZOU0P45JS2N8Y/mapping-civic_4.jpeg Out + About - <a href="http://avivaoskow.com/outandabout/2019/7/24/mapping-design-in-civic-spaces">Mapping Design in Civic Spaces</a> https://www.avivaoskow.com/out-about/uxpa2020 monthly 0.5 2021-04-19 https://www.avivaoskow.com/out-about/aiga-dotgov-design-conference-2021 monthly 0.5 2021-04-19 https://www.avivaoskow.com/out-about/su monthly 0.5 2021-04-22 https://www.avivaoskow.com/out-about/shillington monthly 0.5 2021-04-19 https://www.avivaoskow.com/out-about/dc-design monthly 0.5 2021-04-19 https://www.avivaoskow.com/welcome daily 1.0 2025-11-24 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615177429458-LTUX8VMUA3Q64EUFVKGY/Home-mic-2_updated.png Welcome https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615185867138-8PAFWGFNHM1FZUE59FNY/Home-design+work1_updated.png Welcome https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615178133381-YONSDW2OAFHKV2A8N77U/Home-design+contact_updated.png Welcome https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/c756c3ec-54d3-4ce9-949b-b0b4371a1e30/Aviva-landing_updated2025.png Welcome https://www.avivaoskow.com/bio-contact daily 0.75 2025-11-24 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/7636863a-562e-4153-87d8-5ae7d1a70965/Aviva-bio-contact_updated.png Bio + Contact Original photo by Moriah Ziman https://www.avivaoskow.com/foia daily 0.75 2021-04-22 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615414716219-NY2WSYGCJQ56I9X2BU7Y/FOIA-square2-white.jpg FOIA.gov - Case Study: FOIA.gov A universal experience for submitting Freedom of Information Act requests to any federal agency Role: Visual & Interaction Design Lead, Design Researcher at 18F Partner/Client: Department of Justice, Office of Information Policy Methods & Tools: Sketch, Illustrator, in-person and remote design workshops, remote user feedback and interview sessions https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615419979964-IM8GQ1GPSE8PCKXLUJ2A/doj_journeymap.jpg FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615422553318-4RECZMVF64K1MS3I9NDU/FOIA+Mural+-+pieces+to+touch.png FOIA.gov Mapping out the touch points https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615421212484-TIBMNZOPIAUCOTYT63FI/Web+Workshop+photos.jpg FOIA.gov I led an information hierarchy and site architecture workshop with our DOJ partners, along with our UX and content designer. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615473541030-4HW2ALIXXTMMFOWNODOJ/design-direction-explore_composite.png FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475106178-I5WJT6CIKXSOE5KYHPQT/Styleguide-composite.jpg FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615473901978-D8J27RG9QCNFV9UCLO5P/uswds-form_basic.png FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615474907244-MT8PZ1MS85QDOM2S0NLV/Style-tiles_composite.png FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475007392-MNVE21QWB01Z8MO0H08K/FOIA%2BFinal%2Bstyle%2Bcomposite-v2.jpg FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615476623183-Q5VCD49KCQDBHZRBA3H2/Glossary.jpg FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615864795355-8EGGI98RRR3AGPYJ8VVL/Form-dropshadow.png FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475690320-1HDHXNMYLXI10IEF5IS5/Foia-prototypes-header.jpg FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475963545-PLHG4VPPB8NI3R03D2NU/search+detail.png FOIA.gov Screenshots of the type-ahead search feature and agency info page https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615862496107-E21QFPEAYMA6WVGUDF4L/old-new-foia.png FOIA.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615864165489-XYEHPON85A9ILYT1DI59/FOIA+launch+articles.png FOIA.gov https://www.avivaoskow.com/political-campaigns daily 0.75 2025-06-14 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615868322759-YC441TM527S6M8GNHTQZ/Bernie2020-assets.jpg Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615872504872-R9M0HR8AFTUU6V87IMCG/Bernie-2020_social-2.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615920988845-Z6E86YT4T0UET1A5T7V1/CWA-crowds.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615875171880-VD9R7PTH8NLA7RUTF7LE/Bernie-CWA+2.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1619049468567-DCMGSS8MU7GLV4NW7RY4/Screen+Shot+2021-04-21+at+7.56.51+PM.png Campaigns Logo explorations, before the simplified version was chosen. The original inspiration from the client was to reflect his Indian-Ugandan and muslim background and community, as well as have the rose to represent Democratic Socialism. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1619050558933-VNMJAEFDE2CQCXY1T95G/Zohran+composite.png Campaigns Final logo and campaign launch materials https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615875484481-AJBHK7PBBFW6V579N50T/DSA-Pride-composite1.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615872936950-0Z4LY1WMKOQVXWEJZXV0/Salazar-composite2.jpg Campaigns This was piece was a voter postcard campaign that played off of her existing campaign branding. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615872965621-WQJBKTOX1GQISENVCXPB/Salazar-composite1.jpg Campaigns This style was meant to reflect DSA’s branding when Salazar was first endorsed https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615923806857-X3XPEDNWBEGZ8ZIDIPWO/DSA+IG+composite.png Campaigns Social media graphics in response to the #defundthenypd campaign during the protests against police brutality in the summer of 2020, and another set for organizing around “friendbanking” to help spread awareness of the slate. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615926699435-B3R3X9X329ZFT9AHI0BX/Phonebank+graphics+composite.png Campaigns At another point, I was asked to contribute designs with a unique visual style to encourage volunteers for phonebanking. These were intentionally meant to deviate from other designs in order to jump-out on social media. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615926140231-5QPTISXPKEACMS70P0C9/DSA+Buttons+composite-1.png Campaigns I expanded the designs for buttons, as part of a pack with other artists’ designs, to generate funds for the slate. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615876090896-JG5ODHBKMNQ6N3X0VLRL/NVA+Doorhanger.png Campaigns - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615876313962-7E1DKIK4LJOCYLQ8LSWX/Helm-1001-web.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615876120416-CDW3ZZ60RFERWK2TH85G/Joan.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615876338487-IQE6IIK6YKHWOVVYJUC9/Helm-rocket-web.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615876204729-OPFHQV8V7I409IAB9NI1/Bjorn-1001-web.png Campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615876250899-RLZICSVJ7Z7I20J0D4O9/Blake-web.png Campaigns I created the branding, created all the campaign materials and directed the campaign photo shoot for Michael Blake. https://www.avivaoskow.com/illustrations daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615955899070-MT97XAW3POCZ4Z2ZBVDA/Artofvoting-composite_2.jpg Digital illustration & infographics Instagram images: “Fall 2020 Must Haves” was another concept I had, but turned it into a social media graphic instead. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615955632227-BFL7WYH5I2JRJ1VOWFKZ/artofvoting_open.jpg Digital illustration & infographics https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615955591395-XESFRN56Y3DKZVUQ7303/Artofvoting-composite.jpg Digital illustration & infographics https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615956026110-I6NGHJYK3Z0B3ICLWC47/Artofvoting-composite_2.jpg Digital illustration & infographics I based the Art of Voting styles on an earlier piece I did in 2018 for a submission to Amplifier’s Power to the Polls call for art in partnership with Women’s March. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615933231241-A9BVH5CWM28YV332CKGO/FVAW-composite-small.png Digital illustration & infographics https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615956151634-8NLDQPIPIDT238WY1TF0/THORN-composite.jpg Digital illustration & infographics https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615933541033-YOBAYJX2MWWJD9XERZ4K/UPMC-composite.png Digital illustration & infographics https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615954798515-TWBDZTW9RXDBCAXNLMOB/Jlove-composite.jpg Digital illustration & infographics https://www.avivaoskow.com/land-is-life daily 0.75 2021-04-22 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800475130-SKM5SA4W4NNK9Q11B3TA/Chapter+2+inside.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800378365-ZNPJIFIHYY3NHVJENLGP/Chapter+1+inside+.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618801181475-899XO5BZQ1ZKDD7CERB5/_MG_7534.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800268526-EV7GH2NFW1RXK803541P/table+of+contents+detail.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800317698-L7RSPP3BD6M53FLARRUL/Layout+detail+1.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800451564-7T2T622E3AT9A7OV3EXO/Chapter+1+inside+2.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800507858-UM0EZHBXBDIYQP3EQUL9/Chapter+layout.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800558507-VW5GEB692EH06W0WKAP4/Chapter+6+inside+spread.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800236271-A2ICFPF5ROS06ZSUBV77/_MG_7526.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800347131-NUABDMZM6VEJZJXCLNT8/Chapter+1.png Land is Life https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618800405856-AHLSQFKUCA0BGJPRYK2A/Chapter+2.png Land is Life https://www.avivaoskow.com/album-art-musicians daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615960025338-UF3G9IJF7ADZ7S42IFUI/ILU-process.png Album Art & Musicians Process shots from the making of the cover https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615959645328-7NT4TZ28OSQ9ZOL4OBXF/ILU-cover.png Album Art & Musicians https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/8478beff-72a4-4158-968f-e79d137a2288/Avivalaviv-branding+examples.jpg Album Art & Musicians EP album art, show flyers, and merch examples https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/4a81d9d3-15db-4810-80fe-69f6b430e8e2/TS-composite.png Album Art & Musicians - Make it stand out Event flyers and artist features for social media https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/427aab02-3e61-4968-9431-5927010a014f/ToneShift_Event+Slides-welcome.png Album Art & Musicians https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615958632462-ULWS5DGHFYZ21QGGB5Q9/sex-disco_composite.png Album Art & Musicians Instagram and twitter graphics https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615957799287-4L5JC9QAHHFXWW9XS8B0/More+love_cover.png Album Art & Musicians Final album design (final photo treatment done by another designer) https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615957442569-DZ40PUO62LHQX9RJIC9H/More+love+photos.png Album Art & Musicians Stills from the album announcement video https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615957410006-DBOR0LOUSU76EAK5VTBB/More+love+inspo.png Album Art & Musicians Original sketches, a previous installation I created in Costa Rica, and the mood board I created at the start of the project. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1616007535256-TAEIU43V95BZIFH4RFC3/Great-woods_composite.png Album Art & Musicians New logo, launch graphics, and iterations https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615958798426-SAEJR59L38WY6OUAO5WH/BKB+banner.png Album Art & Musicians https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615958861091-110U5PM3JE6NHS7LQ47F/Bkyard+boogie+photos.png Album Art & Musicians Photos of performers and community members dancing at the March 2019 Boogie, in front of the banner I designed. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615959100637-KYL4L7FFQY6J0OYR6GU4/bkyard+boogie_illustrations+composite.png Album Art & Musicians Many iterations of the banner, and an evolution from the previous illustration style. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615958923950-KI67CMMHUUGJMUQZX1WJ/Bkyard+boogie_images.png Album Art & Musicians For the illustrations, I used images from previous boogies for inspiration, process illustrations. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618986015102-DSSBVDWVS2KYQ6MLAIDF/Ahnest+composite.png Album Art & Musicians https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618982228553-BJXUVBSF4KA0CV1NVEE7/heartbeat-1.png Album Art & Musicians https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1618985187648-7PCL6Y06PWKOZSK3B2A2/Heartbeat-Composite-2-wide.png Album Art & Musicians Poster from the tour, Bandcamp page, and social media posts https://www.avivaoskow.com/civilrightsjusticegov daily 0.75 2025-06-11 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/41e4f291-2737-46b3-946f-9949c42e1421/Screenshot+2025-02-15+at+3.47.43%E2%80%AFPM.jpg civilrights.justice.gov - Case Study: civilrights.justice.gov Designing with Empathy: transforming the way DOJ Civil Rights collects, sorts, and responds to civil rights complaints Role: Product / Visual Design Lead at 18F Partner/Client: Department of Justice, Civil Rights Division Methods & Tools: Sketch, Photoshop, in-person and remote service and design workshops, remote user feedback and interview sessions https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/b5d83431-50cc-4536-8f95-837bfc20c78e/complexity+image.png civilrights.justice.gov - Make it stand out This is screenshot from a virtual workshop we facilitated to figure out how to route public users to the right specialist group in the Division, dependent upon specific details within their issue. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/3e2b2274-5a7f-40fe-9f54-2c27aa1c11da/Screenshot+2025-02-15+at+4.25.44%E2%80%AFPM.png civilrights.justice.gov Intake workflow diagram https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/979399de-907f-4058-b771-1e692c8dd566/CRT-form-compostive_noBckgrnd.png https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/cb01f0ad-45ed-4507-82c5-0aa51c2cbde6/Screenshot+2025-06-11+at+2.37.27%E2%80%AFAM.jpg civilrights.justice.gov - Make it stand out The left image shows the old “How to file a complaint” vs my redesigned form. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/923507ee-56d1-43bb-b0b9-af335d9a5e63/Screenshot+2025-06-10+at+10.26.27%E2%80%AFPM.png civilrights.justice.gov - Make it stand out Screenshots of desktop and mobile in Chinese and Spanish https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1a7b4b0b-9f28-4cf6-96f6-92fc89f56544/Screenshot+2025-06-10+at+10.34.20%E2%80%AFPM.png civilrights.justice.gov - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/6d4f8ffa-1678-4d23-bde7-5f09d5b98c68/crt-old-tech-all.png civilrights.justice.gov - Make it stand out Examples of two of the inefficient and outdated record management systems. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/0739c784-1135-4e6a-ba1a-ece41aa7b28b/CRT+icons+-+Penny+-+Noah-small.png civilrights.justice.gov - In the end… a bad starting point snowballs into a bad experience for everyone. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/7ff3f0fa-4188-4e0c-bcad-c4ff70f736ba/landing+flow.jpg civilrights.justice.gov - Make it stand out This image is showing the flow from the landing page call-to-action buttons to the form or to learn more about civil rights. This is the current version of the site, with some changes to my original designs. The “Learn your rights” link is now a secondary button next to the primary “Start a report,” and the list of example violations designs has been broken out into individual drop-downs. These changes were made after I worked on it, but based on continued user research by the staff we trained. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/85f7add6-c04a-4ab5-9c95-46e0e09e34b7/Screenshot+2025-06-10+at+10.21.24%E2%80%AFPM.png civilrights.justice.gov - Make it stand out Our virtual launch team celebration— we have our designers, developers, product and management folks, and DOJ partners (although there were many more along the way not pictured). We worked hand in hand with our partners at CRT as one team, not in a traditional consultant/client relationship. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/d711fa47-69c5-4a64-8747-b4d351be95a8/CRT+mess.png civilrights.justice.gov - Make it stand out The images are from our first site visit to the CRT offices. There are boxes and boxes and rows of folders of paper complaints. These are hand sorted and kept for the legal period of time, so they take up a lot of space. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/d5802a72-a867-4c27-b876-c97ee06dbc3f/CRT-users+diagram.jpg civilrights.justice.gov - Make it stand out Diagram we created to visualize the user ecosystem and the relationship between public audiences and the rest of government. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/2693d2c1-d532-4ebb-83d4-e4e73728589f/iterations+composite.png civilrights.justice.gov - Make it stand out The evolution of the form design from the old justice.gov info page, to Google Form prototype, to basic USWDS, to the final high fidelity designs https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/8dc81805-2982-49b6-ad66-d20508ca3ccf/OldCRTScreenrecording1-ezgif.com-optimize.gif civilrights.justice.gov - Make it stand out Screen recording showing the old flow for reporting a sexual harassment in housing complaint on justice.gov. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/4998248d-4aef-4a6b-8549-73208ae1763e/working+styles+composite.png civilrights.justice.gov - Make it stand out Images of our interactive in-person and virtual workshops. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/898c28dc-386f-40f5-972f-ec604c2d52ec/CRT+landing-shadow.png civilrights.justice.gov - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/dca2ad57-c1a4-4ae9-9022-7ee38b497e23/CRT+confirmation+email+composite.png civilrights.justice.gov - Make it stand out Left: email confirmation with expectation setting and next steps. Right: bottom of landing page with similar information. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/c22c61a0-501a-49fb-b3d9-892b17c720a0/Penny-icon-new.jpg civilrights.justice.gov - Public user persona: Penny Penny has been experiencing sexual harassment from her landlord. She believes this violates her civil rights and wants help. After reaching the U.S. Department of Justice Civil Rights Division website, it’s hard for her to understand what the Division does and what her next step is. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/2a4e8480-2f6c-4616-87fe-366f3fdd792f/Noah-CRT-icon-2.png civilrights.justice.gov - DOJ staff persona: Noah Noah is a complaint intake specialist for DOJ’s Civil Rights Division. They just received Penny’s complaint among many others from the public. Noah’s section is consistently receiving and spending their time processing un-actionable complaints (out of their jurisdiction, not enough information, or even something that no one in the federal government can help with). Their work is slowed down by different physical and digital processes they have to use. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/7b09ee2d-b514-4c70-a577-d2aad8a6d52f/Desgn+System+composite.png civilrights.justice.gov - Make it stand out Customized U.S. Web Design System guide I created that was later expanded to redesign ADA.gov and Justice.gov https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/7389b4cf-93c6-40e1-90c0-7429cce57df0/DOJ+-+ADA+-+JustiveGov-2-arrows.png civilrights.justice.gov - Make it stand out My customized U.S. Web Design System for CRT and visual design were expanded to the redesign of the Americans with Disabilities Act website (by me) and all of justice.gov (not me). https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/2764eb6f-db51-46c0-9582-dde532a95785/Consolidated-3.png civilrights.justice.gov - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.avivaoskow.com/crime-data-explorer daily 0.75 2025-08-12 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/a4660183-34ac-4902-81e8-716de578adcb/CDE-square4-nobkgrnd.png Crime Data Explorer - Case Study: FOIA.gov a web-based solution that allows, for the first time, law enforcement and the general public to view and interact with the FBI’s national Uniform Crime Reporting (UCR) data. Role: Visual & Interaction Design Lead, Design Researcher at 18F Partner/Client: FBI, U.S. Department of Justice Methods & Tools: Sketch, Illustrator, in-person and remote design workshops, remote user feedback and interview sessions https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475007392-MNVE21QWB01Z8MO0H08K/FOIA%2BFinal%2Bstyle%2Bcomposite-v2.jpg Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475106178-I5WJT6CIKXSOE5KYHPQT/Styleguide-composite.jpg Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615473541030-4HW2ALIXXTMMFOWNODOJ/design-direction-explore_composite.png Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615473901978-D8J27RG9QCNFV9UCLO5P/uswds-form_basic.png Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615474907244-MT8PZ1MS85QDOM2S0NLV/Style-tiles_composite.png Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475690320-1HDHXNMYLXI10IEF5IS5/Foia-prototypes-header.jpg Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615864795355-8EGGI98RRR3AGPYJ8VVL/Form-dropshadow.png Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615475963545-PLHG4VPPB8NI3R03D2NU/search+detail.png Crime Data Explorer Screenshots of the type-ahead search feature and agency info page https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615476623183-Q5VCD49KCQDBHZRBA3H2/Glossary.jpg Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615862496107-E21QFPEAYMA6WVGUDF4L/old-new-foia.png Crime Data Explorer https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615864165489-XYEHPON85A9ILYT1DI59/FOIA+launch+articles.png Crime Data Explorer https://www.avivaoskow.com/logos daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1749531856360-1C4PRCMI2P0H7ECHKYDS/THORN-composite.jpg Logos The NYC Thorn newsletter is a weekly roundup of local political news compiled by members of NYC Democratic Socialists of America. I later extended the brand to create a template for other chapters to start their own newsletter under the same name. The editors wanted to reference the DSA rose, but wanted something that felt hand-done to represent the grassroots participation of the letter. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/7cd4c804-36e6-42a4-bf9f-d6f19828b465/ToneShift+Logo_gradient.png Logos Tone Shift Collective seeks to shift the music industry towards better gender representation and equity by promoting women and gender-expansive artists and producers, and cultivating events and community experiences. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/392a5897-e529-48cf-a8ce-d15f4879f3bf/HOPS-logo_final.png Logos Humans of Public Service tells the story of government employees, past, present and future, who desire to make a positive impact on their communities. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/bba1bb78-132e-4acd-8ece-7045f7b01afa/JD-Logo_SocialSharing.png Logos Jayson Miller is a licensed clinical social worker, therapist, and founder/director of the NY Foundling’s Identity & Acceptance Program, a clinic that provides mental health services to support LGBTQIA+ youth throughout New York City. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/f79e5023-7460-41f9-a353-e9e1ca940cda/AVIVALAVIV+logo-purple.png Logos Logo for my own artist persona Aviva La Viv https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1619047784563-42BHGR3S5CNY950RT3AB/first-access+logo.png Logos First Access is a startup that provides credit score for developing countries where access is limited. https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/50bc2323-e358-4162-a9aa-eee786d7d9ef/HH+Logo_FINAL-02.png Logos Heart Humanity promotes empathy, compassion, kindness, and love between all humans through interactive creative arts projects. https://www.avivaoskow.com/work daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/18654c1a-22c7-445b-8e8e-a069f0e8e608/Screenshot+2025-02-15+at+3.47.43%E2%80%AFPM.png Work https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/4e020273-1910-47a7-a658-35d812ef8bf0/Bernie-CWA-square.png Work https://www.avivaoskow.com/case-studies daily 0.75 2025-08-12 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1619065785195-QS5UFMH725Z491NE2EGA/CRT-IG7.png Product and UX design - case studies - Case study: civilrights.justice.gov Redesigning the civil rights complaints process for the Department of Justice https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/a4660183-34ac-4902-81e8-716de578adcb/CDE-square4-nobkgrnd.png Product and UX design - case studies - Case Study: FBI Crime Data Explorer Opening the FBI Crime data to the public in an interactive way Coming soon! https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615184646342-QW17LCN0M01GXDP3YAR2/FOIA-square2-white.jpg Product and UX design - case studies - Case study: FOIA.gov The new FOIA.gov: a universal experience for submitting Freedom of Information Act requests https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615220453158-Y206FJLA9OZJYSG4I8R6/Screen%2BShot%2B2019-04-24%2Bat%2B2.06.23%2BAM.png Product and UX design - case studies https://www.avivaoskow.com/visual-design daily 0.75 2025-06-10 https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1619063582691-AIJQRJHSQUIIV1DAG6WS/ILU-screenshot.png Visual design work - Gallery Musicians & album art https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/9ede4134-cb0c-4e5b-99b3-173682729893/THORN-composite.jpg Visual design work - Gallery Select logos https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615219654336-H0D4OH8JUAJ81JHB9R26/LIL-covers-1.jpg Visual design work - Project: Land is Life Indigenous peoples & climate change theory and practice books https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615220453158-Y206FJLA9OZJYSG4I8R6/Screen%2BShot%2B2019-04-24%2Bat%2B2.06.23%2BAM.png Visual design work https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615867485269-93QW8JUTKIT0JPDORFFZ/Campaigns-bernie.png Visual design work - Gallery Political & activist campaigns https://images.squarespace-cdn.com/content/v1/60407c5d5f712c4a621bd919/1615219987499-4P3T2FKY72H3H71IFLZI/ArtofVoting_IG.png Visual design work - Gallery Illustrations & infographics